If you have found a Post Office Customer Service Assistant role in which you want to apply for then you must have a good solid background in Customer Services, preferably face to face customer service as this is the main part of your role. Any Manager will also be expecting you to have a good head for numbers and a good standard of general education.
You will need to have a friendly yet firm manner and build relationships with your regulars into the post office.
If you have seen a role in which you would like to apply for then please see the below example of a covering letter.
Post Office Customer Service Assistant Cover Letter Example
Dear Sir/Madam,
Application for a Post Office Customer Service Assistant
I have recently seen your advert for a Post Office customer service assistant and I would like to apply for this role.
I have a solid background in Customer Service and enjoy ensuring that customers go away happy having received the best service I can possibly provide. I pride myself on learning all the product and company knowledge I can do to ensure that I am as up to date as possible in order to help my customers.
I am a friendly person by nature but can be firm when needed to be. I am able to work well as part of a team but also on my own initiative and feel that I work very hard to achieve all I can.
I have excellent communication skills and am open to doing any training or courses I need to which ensures that I am up to speed with the role I am doing.
I have enclosed a copy of my CV for you to see my experiences in detail. If you have any further questions please do not hesitate to contact me and I will happy to answer anything you would like to know.
Thank you for taking the time to read my letter and CV and I look forward to hearing from you.
Yours sincerely
NAME SURNAME
Glenys says
Great thread. Customer service is a fantastic area to go into if you can. Also if you have any Post office experience (work experience etc) then this should also stand you in good stead
John says
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