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Software Engineer Job Description

GENERAL DESCRIPTION

As Software Engineer, you will be tasked with producing solutions for new software systems for clients and resolving problems in existing software.  You will work as part of a team that provides comprehensive IT solutions to a wide variety of clients, meeting current client expectations and winning new work.

Your day-to-day responsibilities will include trouble shooting software problems and programming software for new systems.  You will be expected to provide full support, including telephone advice, on site repairs and writing of technical manuals.

MAIN TASKS AND RESPONSIBILITIES

1. To liaise with other IT professionals (systems analysts, programmers, etc) to bring together design configurations, including details such as user interfaces and systems requirements.

2. To provide professional advice and a consultancy service to clients in terms of their software needs.  To review clients’ systems and present costed recommendations for improvements.

3. In conjunction with other IT colleagues, to provide project specifications and proposals to potential clients on their system needs.

4. To undertake corrections, tweaks and upgrades on software to improve compatibility and speed and to fix bugs.

5. To provide recommendations on optimal software set ups for clients.

6. To install new software on clients’ premises and ensure that it works fully to design/project specifications.

7. To be part of the team providing ongoing maintenance to clients.  To analyse ongoing performance of client systems and rectify issues that occur as quickly as possible.

8. To provide training to the employees of clients so that they are able to get the most out of their new software system.

9. To keep up to date with latest developments in software programming and use them to provide innovative solutions to clients.

10. To undertake training as required as part of your professional development.   

11. To undertake any other ad-hoc duties relevant to the post as and when required.

SKILLS AND EXPERIENCE REQUIRED
Degree in relevant subject (eg, maths, electronics, software engineering)Exceptional IT skills and in-depth knowledge of programming languages such as Java, C++, Oracle and LinuxExcellent analytical and reasoning abilitiesSolid teamworking abilitiesAbility to deliver on specified designs and specificationsExcellent communications skills; able to explain and influenceAbility to meet strict deadlinesSKILLS AND EXPERIENCE (DESIRABLE):
Postgraduate degree in relevant subject, such as IT system designExperience of software engineering within commercial projectsCommercial acumenSee also :

Software Engineer cover letter example

IT jobs cover letters

  
Kitchen Assistant Job Description

GENERAL DESCRIPTION

As Kitchen Assistant, you will be required to provide a general level of assistance within the restaurant kitchen, including general food preparation, kitchen duties and cleaning.  Because of the close working space, you will be responsible for keeping floors and surfaces clear and to develop constructive working relationships with the entire catering team.

We are committed to developing all of our staff so we are looking for an individual who is enthusiastic about good food and delivering excellent customer service.  This post will involve working to a shift rota and will include evenings, weekends and public holidays.

MAIN TASKS AND RESPONSIBILITIES

1. To undertake general preparation of food – ie, peeling and chopping vegetables, preparing salads and sandwiches, assisting with the baking of bread, etc.

2. To assist in the preparation of meals under the supervision of the Chef or other appropriate staff.

3. To understand and adhere to all food hygiene and health and safety requirements in order to meet regulatory and Company standards.  This includes the safe use of knives and other sharp utensils.

4. To maintain a high standard of personal hygiene.  To ensure that a clean uniform is worn at all times.

5. To undertake general cleaning duties throughout the kitchen, including wiping work surfaces and mopping floors.  This will also include stocking and emptying the dishwasher at regular intervals.

6. To ensure that spills and other slipping hazards are dealt with immediately.

7. To provide a cleaning service, including setting and clearing of tables, in the restaurant if required.  To serve meals to customers if additional cover as and when it is needed.

8. To attend staff meetings and training designed to maintain high standards of hygiene and health and safety throughout the restaurant.

9. To work in a safe manner at all times and behave in such a way that the health and safety of work colleagues is not adversely affected.

10. To undertake any other ad-hoc duties relevant to the post as and when required.

SKILLS AND EXPERIENCE REQUIRED
General understanding of the workings of a restaurant kitchenBasic knowledge of food hygiene, storage and preparationHigh standards of cleanlinessAbility to work well within a close knit teamAbility to follow instructions quicklyAbility to work unsocial hoursSKILLS AND EXPERIENCE (DESIRABLE):
Training in food hygienePrevious experience in a catering environmentSee also :

Kitchen Assistant cover letter

Kitchen Assistant interview

Kitchen Assistant salary

  
Flight Attendant Job Description

GENERAL DESCRIPTION

Our Flight Attendants effectively represent the Company, greeting and serving customers on a daily basis.   They are responsible for the comfort and safety of the people who choose to fly with us and for dealing with any emergency situations onboard the aircraft.

The Flight Attendant will be scheduled on a rota and may be required to work at short notice.  You should be extremely flexible in terms of working patterns and expect to be away from home for periods of up to 7 or 8 days at a time.

MAIN TASKS AND RESPONSIBILITIES

1. To welcome customers as they board the place, offering assistance where required to direct people to their seats or store their baggage.  To provide additional assistance to people with disabilities or mobility problems.

2. To undertake pre-flight checks, ensuring that bags etc are stored safely, passenger safety belts are secured, etc.  To provide pre-flight safety instructions as required by regulation.

3. To secure all doors, compartments, trolleys, etc prior to take-off.

4. To provide meals, drinks, headsets, blankets, etc to customers as required.

5. To maintain a safe and tidy working space at all times throughout the flight.

6. To develop and maintain positive working relations with other members of the flight crew.

7. To respond to customer requests and enquiries, ensuring that they are met as far as possible.

8. To deal with illness and other situations as they arise in a calm manner.  To problem solve and reassure passengers as required.

9. To undertake a full inspection required prior to passenger boarding on matters such as safety equipment, first aid kits, food stocks and cutlery.

10. To check passenger boarding passes at the airport terminal.

11. To undertake inventory checks at the end of the flight and provide an appropriate report.

12. To operate within food hygiene regulations.

13. To provide flight reports as required.

14. To undertake any other ad-hoc duties relevant to the post as and when required.

SKILLS AND EXPERIENCE REQUIRED
Previous experience in a customer facing roleGood general level of education, including GCSE or similar in English and MathsA welcoming and friendly mannerAn enthusiasm for excellent customer serviceGood teamworking skillsExcellent communications skillsThe ability to think on one’s feetSKILLS AND EXPERIENCE (DESIRABLE):
Previous flight attendant experienceForeign language skillsSee also :

Flight Attendant cover letter

Cabin Crew interview

Cabin Crew CV Example

  
Concierge Job Description

GENERAL DESCRIPTION

As Concierge, you play an important part of the guest customer experience within ABC Hotel.  The Concierge is required to provide an efficient and courteous service, assisting guests on a daily basis.  You may be asked to make recommendations and arrangements on matters such as local restaurants, entertainment, travel routes and tourist attractions.

In essence, your role will be to enhance the guest’s stay within the hotel by helping them to make the most of their time.  The Concierge role is an important one as it is often the one that guests most closely associate with the customer service quality that they receive.  You should therefore be able to act as an ambassador for ABC Hotel and present the hotel in a professional manner at all times.  This post will involve shift work, including evenings and weekends.

MAIN TASKS AND RESPONSIBILITIES

1. To act as a key point of contact and source of information for guests throughout their stay.

2. To play a pivotal role within the front of house team, giving a positive impression to guests and working with others to maintain high standards of customer service.

3. To provide quick and accurate answers to guest enquiries.

4. To manage the luggage of guests on checking in or out.

5. To provide relevant information on attractions, entertainment, restaurants and transport.  To have information available for emergency situations such as doctors or dentists.

6. To provide information on facilities within the hotel, including room service, breakfast, evening meals, newspapers, wi-fi, etc.

7. To book taxis and other modes of transport on behalf of guests.

8. To take and pass on messages as required.

9. To assist in maintaining a clean and tidy foyer area and concierge desk.

10. To provide assistance with room service orders where required.

11. To assist with minor maintenance and meeting room clearance duties as they arise.

12. To undertake any other ad-hoc duties relevant to the post as and when required.

SKILLS AND EXPERIENCE REQUIRED
Previous experience within the hospitality sectorIn-depth knowledge of local features, transport routes and amenitiesExceptional enthusiasm for providing a first rate customer service experienceExcellent standards of dress and presentationExcellent interpersonal skills and a helpful attitudeGood organisational skillsFlexibility in working hoursSKILLS AND EXPERIENCE (DESIRABLE):
Previous experience as a Concierge or similar public facing roleQualification in hospitality or similarKnowledge of manual handlingSee also :

Concierge CV Example

Concierge cover letter

  
Teaching Assistant Job Description

GENERAL DESCRIPTION

The Teaching Assistant will work closely with teachers to develop lessons, resources and materials that are aligned with national educational standards.  This will involve preparing tests, finding educational materials on and offline and helping directly in the classroom.  You will be expected to support individuals and groups of pupils on a daily basis.

The Teaching Assistant plays an important part in the educational support of pupils within the school.  He/she will be relied upon to contribute to the work of the teaching staff and work constructively alongside a number of teachers in class.

MAIN TASKS AND RESPONSIBILITIES

1. To provide effective assistance to the teacher in the classroom in line with the educational aims set out by the school.

2. To help to create an appropriate atmosphere in the classroom to encourage learning.

3. To build good working relationships with pupils, setting standards without compromising on approachability.  To encourage pupils to develop their interpersonal skills and work well with others.

4. To adopt the school’s learning and teaching programmes, ensuring that they are applied in the classroom to achieve learning objectives.

5. To support individual pupils when required, both in and out of class, with their learning needs.

6. To monitor the learning and behaviour of pupils in the classroom and assist in the marking of school work.  Alongside the teacher, to give constructive feedback to pupils on their work.

7. To help pupils with any educational or emotional problems in an understanding manner.

8. To provide assistance to the teacher in the preparation of lessons and other clerical requirements.

9. To deal with behavioural problems or other incidents in an authoritative, confident and fair manner.

10. To maintain records as required.

11. To assist in organising and supervising school trips and out of school activities.  To play a part in monitoring pupils during break times, including the lunch hour period.

12. To maintain the school’s high standards in terms of diversity, equal opportunities, health and safety, child protection and confidentiality.

13. To be proficient in first aid procedures and apply them if required.

14. To undertake any other ad-hoc duties relevant to the post as and when required.

SKILLS AND EXPERIENCE REQUIRED
Appropriate NVQ Level 1 qualification; willingness to progress qualifications furtherExperience of positive relationships with childrenGood understanding of national educational standardsAbility to communicate with children in an appropriate mannerUnderstanding and patienceExcellent teamworking skillsGood attention to detail; able to observe behaviour and pupil performanceSKILLS AND EXPERIENCE (DESIRABLE):
Previous experience of working with childrenSee also :
Teaching Assistant cover letter
Teaching Assistant cover letter (no experience)
Teaching Assistant CV Example
Salary information for Teaching Assistant

  
Legal Secretary Job Description

GENERAL DESCRIPTION

As Legal Secretary, you will provide an efficient legal secretarial service to a number of partners and associates within ABC Solicitors.  The main purpose of the Legal Secretary’s role is to manage administrative systems and provide an accurate typing service to allow the office to run smoothly.

You will be expected to use your own initiative to manage your workload and you should be a self-starter.  This role is an important one in contributing to the overall success of the Company and demands the qualities of reliability, attention to detail and effective prioritising.

MAIN TASKS AND RESPONSIBILITIES

1. To prioritise the secretarial workload appropriately, using good time management and judgement as required.

2. To type dictated letters and reports from the workflow system, ensuring that they are error free before presenting to the partner or associate in question.

3. To file and retrieve papers from client files and other filing systems, ensuring that the Company’s storage and data protection policies are adhered to.

4. To ensure that signed correspondence is posted in a timely manner.

5. To manage the diaries of a small number of partners, arranging appointments and booking meeting rooms.  To provide tea and coffee for meetings as required.

6. To deal with general telephone enquiries and take messages for the department, thus ensuring that all calls are answered promptly.

7. To deal with clients in an efficient and polite manner, ensuring that an excellent customer service is achieved.

8. To provide a general administrative service within the office, including responding to emails and undertaking photocopying.

9. To comply fully with ABC Solicitors’ policies and procedures for document layout, methods of correspondence, etc to ensure that work is consistent in presentation and quality.

10. To maintain a clean and tidy work environment.

11. To assist with the compilation of information for invoicing purposes.

12. To maintain confidentiality at all times in the conducting of the role’s duties.

13. To undertake any other ad-hoc duties relevant to the post as and when required.

SKILLS AND EXPERIENCE REQUIRED
Previous secretarial experience, including audio typingExcellent IT and word processing skills (minimum 50 words per minute typing speed)Good command of English, spelling and punctuationGood interpersonal and communications skillsAn organised approach; good time management and prioritising skillsExperience of handling client enquiries, either face to face or by telephoneGood team working skills; able to develop positive working relationships at all levels.SKILLS AND EXPERIENCE (DESIRABLE):
Previous legal secretarial experience.See also :

Legal Secretary cover letter

Legal Secretary interview

Legal Assistant CV example

  
Recruitment Consultant Job Description

GENERAL DESCRIPTION

As a Recruitment Consultant with ABC Company, you will be required to establish and maintain positive and constructive working relationships with clients, offering recruitment campaigns to meet their strategic needs.  This will involve working on behalf of our demanding and prestigious clients to source suitable candidates and to manage the recruitment processes in an effective and added value manner.  It is equally important that you are able to develop solid relationships with current and potential candidates.

You will also be expected to provide professional advice and guidance to both clients and candidates, including effective recruitment methods, workforce planning, labour market trends and careers advice.  This will involve gaining a solid understanding of certain industries.  You will also be required to meet or exceed given targets set by ABC Company, while maintaining high standards of service.

MAIN TASKS AND RESPONSIBILITIES

1. To maintain current client relationships and ensure that a high quality service is provided.

2. To provide professional advice to clients on strategies and action plans to generate positive outcomes on their recruitment campaigns.  This will be achieved by developing knowledge of the clients’ business sectors.

3. To create professional job advertisements and advertise client vacancies in line with best HR practice in a way that will attract highly suitable applicants.

4. To generate business and leads and to maximise business opportunities through negotiating, persuading and presenting to potential clients.

5. To identify suitable candidates for each vacancy, meeting them, reviewing their CVs and providing an effective shortlist to clients.  To follow best practice in selecting candidates in and out of the vacancies you are managing.

6. To comply with all steps required to check the suitability of candidates, including the right to work in the UK, proof of qualifications and requesting and references.

7. To offer advice and guidance to clients and candidates as required.

8. To inform candidates of the results of selection processes.

9. To use the Company’s IT system to track recruitment programmes, update client profiles and maintain records of candidates.  To ensure that records are kept up to date and comply with data protection legislation.

10. To provide appropriate follow-up to clients and candidates.

SKILLS AND EXPERIENCE REQUIRED
Previous experience of providing a professional recruitment consultancy serviceExceptional customer service and sales-oriented skillsFirst rate networking, interpersonal and communications skillsThe ability to juggle multiple priorities and work under pressureGood administrative and IT skillsResults driven focus.SKILLS AND EXPERIENCE (DESIRABLE):
Established network of contactsRecruitment or HR qualification.See also:

Recruitment Consultant cover letter

Recruitment Consultant CV example

  
Document Controller – Job Description

Learn more about becoming a Document Controller in the UK.

Main Duties

A document controller deals with all of the documents for a business. This means that they have to work together with all departments to make sure that they all have the right documentation and that it is kept in the correct place. It may be required that documentation is checked to ensure it follows required guidelines and that it is completed on time.

Documents would have to be categorised correctly and then put in the right place. This means that all new documentation would need to be checked and corrected and then carefully filed. It involves speaking to the relevant department to ensure the wording of the document is appropriate and understandable.

A document controller would need to have good organisational skills as well as communication skills. They would need set up filing systems for projects and make sure that they were used properly. They would have to check the standard of the documentation and get it corrected if not good enough. They would need to continuously monitor all of the filing and documentation systems. They would need to understand the industry that the business is in.

This sort of work is office based and is likely to be within normal office hours of Monday-Friday 9-5. Overtime may be required to reach deadlines though. There may be the opportunity for flexible hours, part-time work or even job share, depending on the employer.

Expected Salary

Salary would depend on experience but on average a document controller earns £28,000 on average.

Pros

Good salary and opportunity to move upwards in a company.
Great for sociable people who like mixing with lots of others.
Lots of variety in the work.

Cons

Strict deadlines to adhere to.
Will need to put pressure on some people to get documentation done.
May be long hours when deadlines are due.

Qualifications Required

A degree of HND in a relevant subject would be required. This would mean a business subject or something specifically related to the industry.
A higher qualification or professional qualification could help.
Work experience, either paid or unpaid, would be advantageous, whether in this type of role or industry.

Required Skills
Good communication skillsGood IT skillsOrganisational skillsAble to work independently and as part of a teamGood time management skills and able to reach deadlines on timeGood attention to detail

  
Clerical Officer – Job Description

Main Duties

A clerical officer is responsible for many administration duties within the organisation. It will differ depending on the particular company. It will usually involve supporting the executive staff.

The role could alternatively be called an administrative assistant, secretary or clerical assistant. It will involve using a word processor and possibly other systems specific to that company, so IT skills are a must. It may also involve communicating via the telephone and email and dealing with people face to face. Although dealing directly with customers is unlikely, good communication skills are still required.

Possible roles could include scheduling appointments, typing letters, dealing with mail, taking minutes, ordering office stationery and filing. It may be necessary to supervise other employees.
The job will be office based and would normally be Monday-Friday 9-5 although there may be part-time positions and possibility the option to job share.

Expected Salary

The salary will vary with experience and qualifications and will be determined by the specific role and industry. However, average salary for this role is around £26,000, but for a school leaver would start at a significantly lower amount.

Pros

An interesting job with a good variety of different duties.
A good salary expectation, especially after a good few years in the role.
A safe working environment.

Good job prospects as there are many clerical officers throughout different industries and may provide an opportunity to move up through the company.

Cons

Could be expected to stick to tight deadlines, which can be stressful.
Will have a lot of duties that will need to be prioritised and dealt with efficiently.
May have responsibilities for other staff members, who may not always respond well to instruction.

Qualifications Required

It would be expected that a clerical officer would have five GCSE qualifications at C and above, especially in English and Maths. IT skills would also be preferable. Some will even have a degree in any subject and would perhaps have a higher paid or more responsible role. Higher qualifications are unlikely to be needed.

There are positions that have specific requirements like being able to use certain software packages, having certain language skills or having a particular typing speed.

Required Skills
IT skills, especially typingGood communication skillsAble to work alone and as part of a teamAble to take and give instruction where requiredProfessional in appearance and attitudeAbility to multi task and prioritise

  
Payroll – Job Description

Main Duties

The payroll administration team works with checking the hours that company employees have worked and making sure they are paid the right amount of money. Their PAYE and NI contributions will need to be calculated and deducted. Arrangements will have to be made for new staff members. Overtime will have to be calculated and paid for as well. They may also be work with issuing P60 and P45 tax forms and other similar. Maternity and sickness pay will also have to be organised.

A more supervisory role in the department would mean that you would not only have your own duties but also have to make sure that the rest of team did theirs. You would have to ensure everyone was trained and had up to date knowledge of the latest regulations. Procedures and policies will also be your responsibility, making sure they are all up to date.

This is office based work and you would be working Monday-Friday 9-5 in most cases. Part-time roles and job share opportunities may be available.

Expected Salary

An administrative role is likely to start at around £13,000 to £18,000. With qualifications and experience this position and role could increase and the salary could rise up to £40,000 for a managerial role.

Pros

An interesting job with varied tasks to do.
Good opportunity to progress through the department.

Cons

Have to answer queries from staff about pay, when they may not be happy.
Have to issue P45’s to those who have been made redundant or sacked.
Having to work with numbers a lot.

Qualifications Required

At a trainee level GCSE’s including maths are normally desirable.
The PPM Foundation in Payroll Administration could be a good starting point as well, although you may have the chance to study this once you start the job.
NVQ Level 2 Payroll Administration could be a plus as well.
If you want to start at a higher level then accounts, bookkeeping or management experience can be useful as well.

IPPM Payroll Supervision or Payroll Management could be appropriate for higher level staff members or general NVQ’s in m
anagement.

Required Skills
IT skillsGood communication skillsAble to work as part of a team Logical and clear thinkingAttention to detail and accuracyAble to meet deadlines and stay organisedManagement skills – if you wish to be a supervisor