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If you have got an interview for a Credit Controller position then your interviewer will want to establish that you have experience of working in an Accounts department before and understand the accounting processes and procedures in principal.
A Credit Controller will look after all the invoicing coming in and going out of the business, follow up on late payments and make arrangement accordingly and deal with general Accounting queries.

Related: Insurance Claims Handler Interview

You will need a head for numbers and also have a thorough and accurate way of working.

Before going to your interview, make sure you have done your research into the company so that you know what kind of Accounts department they have. Find out how big the company is, what the structure of the staff is within the company and where your role sits within this.

If you have a job description, go through it matching it to your CV and outline the tasks that you feel that you can do well and the tasks that you would need some improvement on. Consider how you can make these improvements.

Credit Controller Interview Questions

You may be asked questions such as:
What payment terms have you been used to working to when sending invoices out?How soon do you begin chasing unpaid invoices?Who did you report to?What other accounting queries did you cover or deal with enquiries for?What does bloomberg do? Why Bloomberg?Why do you want to work with us?What makes you better candidate than others?When you would exercise a strike price, what is the difference between a call and put.Depending on what type of company you are hoping to work for will depend what other questions they may ask you more related to the particular industry to assess your knowledge in that area and see how much you know about their company from the research that you have done.

Your interviewer will be looking for someone who is authoritative and can deal with problems effectively and efficiently. You will also need to demonstrate that you are accurate and excellent with facts and figures.

Good luck.

  
If you have been offered an interview for an Insurance Claims Handler then you will come from a customer service background and maybe some kind of financial background or services. As an Insurance Claims Handler you will be speaking to clients/customers and advising them on every stage of their insurance claim from completing the claim to getting the money they are claiming for. You will need to be good at listening and communicating to do this role and have a good head for facts and figures.

Before your interview, please make sure that you have gone through all the information that you have been given including any job description and match this with your CV to highlight any areas you are unsure about your level of skill. By doing this before the interview you will avoid any embarrassing questions on areas you think you are not as strong on.

During your interview, your interviewer will want to find out how you will deal with the customers and how good your customer service skills are.

Insurance Claims Handler Interview Questions

You could be asked questions such as:
How would you go about telling a customer that their claim had not been successful?Have you had any experience of dealing with difficult customers?Do you know three things that customers frequently claim for on their insurance?How would your previous Manager describe your work ethic?What do you understand about Insurance?Name a time you had to use an unusual method to get something done.Tell me about a time where you changed something within a company for the better?Give an example of Best and Worst customer service experienceHow do you deal with a difficult stakeholder?Tell me about a time you had to alter your work style to meet a diversity need or challenge?Why you applied for this positionWhy do you want to work with us?What is the biggest change you have made in your life?There will be many questions maybe around particular products and services so it is important to ensure that you have been very thorough when researching the company and their products and services.

Whilst you are doing your research it is important to think about the basic things such as location, how you are going to get to your interview etc so that you are as prepared as you can be and always take all the documentation you have and a spare copy of your CV and or application form.

Good luck.

  
If you have got an interview for a Mortgage Adviser coming up then you need to prepare well and do your research thoroughly. As a Mortgage adviser you will be advising customers on the best mortgages for them and advise them on what amount of mortgage they will be able to get for their income and what the repayment terms are and for how long etc. You will need to learn very detailed information and keep up to date as mortgages change frequently and if you are hoping to work for an independent company you could be working with many different mortgage providers.

Related: Credit Controller Interview

Your interviewer will be looking for you to demonstrate excellent customer service skills and be able to learn good product knowledge quickly. Maybe you have had some previous experience in a financial setting that you can use to your advantage.

Carefully go through your CV and the job description and match the skills that they are looking for with what skills you have already learnt and what you could do with improving upon.

Mortgage Adviser Interview Questions

Your interview could consist of questions such as:
What does the term “Mortgage” mean to you?Do you have a mortgage and what type is it?Do you know how to calculate a person’s income with how much they can get as a mortgage value?How do you work?What do you make of the current housing and mortgage market?List 3 different types of mortgage rateIf you are working for a bank or an independent place will depend on the exact detail of your interview questions as these will be tailored specifically to that industry and will see how much you know and how you will fit in with the other people in the team.
It would be important to see if there is any qualifications that you could do to further your career in the financial world and if this would benefit the role that you are going for.

Good luck.

  
If you have got an interview for a Payroll Administrator coming up then you must understand the role of a Payroll Administrator and have some previous experience in a financial or HR Assistant role. As a payroll administrator your role will be to do the administration work of a payroll run such as gathering timesheets, hours, working out any overtime hours, deductions such as holidays, sickness, maternity  or staff deductions etc. You will need to be very organised and thorough and understand the complex workings of payroll and have some experience of using payroll software to a good standard.

Related: Credit Controller Interview

Before going to your interview go through your own CV with the job description for the role or at very least the advert in which you applied for and highlight any areas that you are very comfortable in doing and the areas that you feel you may need some work on improving. Consider how you could make these improvements.

As well as processing the payroll each week/month and keeping very accurate employee records in line with the HR department, you will need to understand payroll to be able to explain any queries that employees have over their pay, tax or national insurance etc and for this you will need strong communication skills.

Payroll Administrator Interview Questions

During your interview you could be asked questions such as:What experience have you had of payroll software and what type?What deductions have you been used to calculating each payroll run?What types of queries are you used to dealing with each month?How many staff have you done payroll for and how long did the run take?How do you plan your month?Tell me about yourselfWhy should we hire you?What motivates you?What is your weakness?What makes you a better candidate than others?Why do you want to work with us?You could be asked industry specific questions during your interview to find out what you know about the industry or if you have worked in that industry before what you have learnt and how it overlaps etc.

Good luck.

  
If you have got an interview coming up for a Management Accountant then you will be a qualified and experienced accountant who manages and looks after substantial company’s accounts on a daily basis.

You will need to have a proven track record in accountancy with good grades when passing your exams and qualifications. You will want to continue to progress your career in accountancy and continue learning and updating your financial skills.

Related: Mortgage Adviser Interview

Before going to any interview you need to research the company well and make sure that you dress appropriately to show your interest. This is a client facing role and you will need to wear a suit and be very smart at all times. You will need excellent communication skills and be able to explain technical and financial details to your clients in a simple language.

Management Accountant Interview Questions

Your interviewer will be keen to ask questions such as:What is your highest accountancy grade and how long have you been practicing?Why do you want to be a management accountant?Why (name of company)?How would your previous manager describe your communication skills towards your clients?How many clients and of what size have you been used to dealing with?Giving examples of relevant progressions in accounting standards related to the roleHow would you work under pressure?What do you find difficult?How do you record in Balance sheet?Tell me about a time when you had to think on your feet to make a decisionOne of the core values of the company is integrity, How would this affect the way you work?Can you give an example of when you created a cost?Why do you want this role?What is the final stage of the product development process?Describe the cases you have worked on recently.You may be asked more questions about your training and practical experience and more about the clients you have worked with and any feedback you have had.
Make sure that you do not overlook any details of your interview and look at the details that seem most basic such as how you are going to get to the interview and if you are driving get a few options of where you can park to avoid any last minute hiccups. Also ensure that you have all the correct information including a spare CV or application form so that you are not caught out.

Good luck.

  
If you have been invited to an interview for the role of Payroll Manager then you will have a solid background in payroll and also of managing other staff. As a payroll manager you will be ultimately responsible for your staff running payroll and you performing checks on the payroll and dealing with any difficult queries and always trying to learn from any mistakes and re evaluating the best way to run the payroll each month.

Related: Payroll Administrator Interview

Your interviewer will be looking to see how you have done payroll before, in what kind of team and set up and how your management style is and what experience you have had of managing others.

Before going to any interview you will need to research your company well, this even applies if you are going for a promotion within the same company as your employers will want to know that you are fully aware of everything that you need to know within the business.

How good are your communication skills? How do you feel that you communicate with people who report into you? How do you deal with any staff issues and what experience have you had in this?

Payroll Manager Interview Questions

Your interviewer could ask you questions such as:
What amount of staff are you used to running payroll for?What kind of problems have you been faced with each month?What systems are you used to using and how many years experience have you got?What have you been responsible for in the past and what makes you think you are ready for a management role now?How would your colleagues describe you?How do you organise yourself and how would you organise your team?You may be asked industry specific questions so it is important to research the sector and company details carefully through their website and any company information that you can find including any other locations of staff to where you will be expected to do their payroll.

Good luck.

  
If you have been offered an interview for a Money adviser or Debt counsellor then you will have had some previous experience in providing advice to a variety of people in good and bad circumstances. You will need to have a compassionate nature and be able to communicate well remembering that not all your clients will understand the information that you are telling them.

Related: Mortgage Adviser Interview

You will need to not judge your clients; you are there to provide advice on how they can make a difference to their worries and lives and to turn their lives around. Having debt is one of the biggest worries that people have so it is important to understand how bad some people will be feeling and how you can help them.

Your interviewer will be looking to see what experience you have had of counselling people before, what qualifications and courses have you been on to enhance your skills. You will need to be able to demonstrate that you are compassionate to other people and that you act in a very confidential manner at all times as you will be privy to some very confidential information.

Money Adviser (debt counsellor) Interview Questions

During your interview you will be asked questions such as:
What training have you done previously in counselling or providing advice to customers?What is your understanding about debt, amounts, limits etc?What advice do you think we provide here?What do you understand about our company?Depending on the size and set up of the company you may be asked about the dynamics of the office and how you work with other people, in an open plan setting, in private meeting rooms etc.

You will need to be able to demonstrate what types of meetings you have been in before and if you were responsible for running these and to what level etc. This is a client facing role and you will need to dress and act professionally at all times so dress the same to your interview.

Good luck.

  
If you have been offered an interview for the role of Auditor then you will be a qualified and experienced Auditor with experience of going into companies and providing audits on their company information to ensure that they are following the correct standards and guidelines and filing the appropriate paperwork at the right time.

As an Auditor you will be client facing so it is important that you have a professional and confident manner about yourself. You will be seen by your clients as someone very important who can explain important company information to them and help them to continue progressing their business.

Related: Management Accountant Interview

As you will be in a client facing role you may need to do a lot of travelling to and from clients so you will need to be comfortable with this. You will need to prepare detailed reports for your clients and the company you work for as to findings and what financial paperwork that you are auditing. You will need to have excellent skills with Excel and financial packages.

Auditor Interview Questions

During your interview you could be asked questions such as:
How do you gauge levels of risk within a small company?What process do you follow when at a first meeting with a client?What experience have you had in preparing reports?What systems and packages have you been used to using and how quickly do you pick up new systems?Is there any further training you would like to do to continue your career?Describe a situation when you are asked to do something unethical.How do you keep up to date with current news? Which news story interests you and why?Write an email to a client.Advantages and disadvantages of IFRS.A time when you’ve done something outside of your comfort zone?Name your 3 biggest weaknesses.How do you see yourself in 5 year time?What is Audit?Give me an example of when you had to deal with a difficult customer and explain How you dealt with it?Why do you want to work for us?Describe a difficult situation and how you managed to resolve it.Where do you see yourself in 5 years?Depending on your background you may be linked to specific companies for example if you background is engineering you could have engineering clients etc and this will open the basis for your questions and help your interviewer to tailor the questions that they ask you during your interview. If you have done your research into the company and the background then you should have enough knowledge of the background of the company.

Good luck.

  
If you have been offered an interview as a Banking Customer Service Adviser then you will come from a strong customer service background and ideally within a finance background.  As a Banking customer service adviser you will be responsible for providing advice to customers on different products and services that the bank provides knowing specific rates and terms and being able to explain these details in plain English so that the customer is clear. This advice can be done on a face to face basis within a branch or over the telephone from a call centre environment.

Related: Money Adviser Interview

Your interviewer will want to assess how good your customer service skills are and to find out what service and advice you have provided to customers before and how that went?

Banking Customer Service Adviser Interview Questions

You could be asked questions such as during your interview:
What makes a good customer service adviser?Where did you learn good customer service skills from?Is the customer always right?Name 5 products or services that we sell at this bank?How do you think this bank compares to others in the UK?What advice have you provided in the past?What has been your worst customer service question?How do you feel that you really helped a customer – provide an example?You will need to be able to demonstrate how effective your communication skills are and show your future employers how you will communicate with the customers and how you will spend the majority of your day on the phone taking call after call successfully.
Why do you want to work with us?What makes you better candidate than others?Tell me about yourself.What motivates you?What is your weakness?What are your strengths?If you were to give someone bad news how would you do it?Describe a situation where you brought about changeDescribe a time when you have failedTell me about a time when you have had to make a difficult decisionDescribe a time where you had to work as part of a team Please give us an example of when you have had to be accurate in your work.Whether you are working in a call centre or branch environment you will need to look professional and dress smartly to portray the banking image. You will need to be able to learn new information quickly so that you can help and explain this to your callers.

Good luck.