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Use this example CV for free for your job applications after amending it as suitable.

CV Example for Concierge

Profile:

A friendly and efficient concierge with a flair for great customer service who strives to ensure a warm and memorable stay for all guests.

Education:

Evergreen High School
Standard Grade English 2
Standard Grade Maths 3
Standard Grade French 5
Standard Grade History 4
Standard Grade Science 2

Evergreen College
HNC Travel & Tourism

Employment History:

May 2008 – Present    Breathnach Hotel
Position:    Concierge

I was successful in moving into the role of Concierge and enjoy my role.  I enjoy ensuring guests feel welcome and using my knowledge of the local area.

Key responsibilities are, but not limited to:

•    Greeting guests when arriving at the hotel – including leaving/getting into vehicles
•    Ensuring all Front of House Areas are kept clean
•    Ensuring that Concierge Service runs smoothly and we provide all services offered to our guests efficiently
•    Providing assistance to reception when needed
•    Providing extensive information to guests on the local area, hotel and directions
•    Ensuring that guests first impression of the hotel is the best one that it can be

September 1999 – May 2008    Breathnach Hotel
Position:    Senior Receptionist

On my colleague’s return from maternity leave I was successful in securing the Senior Receptionist position within the main Hotel. 

Key responsibilities not limited to:

•    Supervise the Front Desk, ensuring procedures are being followed at all times
•    Ensure the efficient running of the Front Desk operations, including developing rotas
•    Liaising with Housekeeping with regards to room priorities etc
•    Liaise with various managers to ensure smooth running of operations
•    Ensure payment queries re settled prior to departure
•    Deal with any complaints or queries effectively and professionally

Key Achievements:

Along with my colleagues we developed a system for communicating with each other using a document that was updated each day, detailing any issues we’d had or information which required passing on, which could be used as a handover.  This has reduced the amount of missed information being passed over between shifts and various departments.

September 1999 – July 2000    Breathnach Hotel
Position:    Leisure & Spa Senior Receptionist (Maternity Cover)

I took this role as maternity cover and gained some valuable skills and experience in terms of managing a team and responsibilities.

Key responsibilities not limited to:

•    Responsibility for  a team of 5, including full time and part time staff
•    Developing rotas and all aspects of staffing
•    Training
•    Maintaining standards to ensure guests needs and expectations are mets
•    Controlling budgets
•    Promoting Leisure & Spa services and products

Key Achievements:

I assessed where we advertised our special offers and services and identified and areas where we had less bookings. I identified that our pregnancy packages were not big sellers for us.  I conducted some research and identified a variety of places we could advertise to reach our target audience.  The increases in sales of these services were increased by over 60%.

Key Achievements:

I was given responsibility for the Shoe Department.  This involved dressing the displays and ensuring we were achieving targets set by head office on a daily, weekly and monthly basis.   I was successful in turning around the performance of the department so that it achieved its target 92% of the time I was in the role. 

April 1995 – September 1999    Breathnach Hotel
Position:    Hotel Receptionist

I started in this role on leaving school.  It was a very interesting and varied role which taught me a great deal about the hotels and the hospitality industry.

Key responsibilities, but not limited to:

•    Greeting customers on arrival at the hotel
•    Taking bookings and inputting into the booking system
•    Handling customer complaints and queries
•    Ensuring occupancy rates were maintained and advising the appropriate managers
•    Breakfast shift – often worked this serving guests
•    Housekeeping – occasionally undertook housekeeping as required

Additional Information:

In my spare time I enjoy spending time with my wife and young children.  I also enjoy long walks and hill climbing.

Use this example CV for free for your job applications after amending it as suitable.

CV Example for Customer Service Assistant

Name

1 Any Road, Anytown AN1 1CV
Telephone: 01234 567 890
Email: anyaddress at example.com

PROFESSIONAL PROFILE

I would describe myself as a motivated, well presented, hard working person, experienced in customer service and thrives working with the public, dealing with queries and helping to solve problems.  I have excellent communication skills and I always like to carry out my work in a professional and efficient manner.  I have proved these skills through my career in reception and retail posts, arranging stock, handling cash and motivating colleagues.  I like to think I am someone who works well alongside others and easy to get along with as I am a sociable person.  I am also willing to take on any training necessary to enable me to carry out my work efficiently or progress my retail career.

KEY SKILLS & EXPERTISE

•    Over 4 years experience working in a customer service
•    Natural willingness to help
•    Able to work productively and instinctively with good initiative
•    Reliable, trustworthy and an excellent understanding of customer care and service
•    Confident in communicating with a wide range of people
•    Able to build good relationships with colleagues and customers
•    Excellent prioritising skills
•    Organised
•    Creative

CAREER SUMMARY

May 2009 – Present:        Customer Service Assistant                             Company, Town
Key Responsibilities:

•    Experience in all aspects of customer service – dealing with enquiries over the phone and face to face
•    Successfully promote positive customer care, helping as much as possible
•    Language Skills – excellent communication skills with a friendly and professional manner
•    Policy – Aware of Health & Safety policies regarding personal safety/lone working
•    Actively greeting customers and maintaining a level of conversation
•    Prioritising workloads as and when customers come in with different issues or problems, ensuring customers waiting receive and explanation and apology
•    Multi-tasking – having to leave a customer waiting while the telephone is answered and dealing with this situation in a polite manner and stressing apologies
•    Listening to and helping customers as much as possible to solve the problem they have discussed.
         
May 2000 – May 2009:        Customer Service Assistant                                      Company, Town 
Key Responsibilities:
•    Worked well as part of an enthusiastic team while using my own initiative when needed
•    Listened to and learned from my Line Manager, not being afraid to ask if I was not sure of anything. 
•    Built up good working relationships with suppliers, customers and colleagues
•    Unpacking and checking of all new deliveries to the department

EDUCATION AND QUALIFICATIONS

2006 – 2009:        HNC – Business Administration, College Name, Town
3 A Levels:        English, French and Geography
8 O Levels:        Including English and Mathematics

REFERENCES ARE AVAILABLE ON REQUEST

Use this example CV for free for your job applications after amending it as suitable.

CV Example for Systems Administrator

NAME

Address, Post-code
Telephone: 01234 567 890 Mob: 07777 123 456
Email: your email address

PROFESSIONAL PROFILE

A resourceful and skilled Systems Administrator with outstanding knowledge of technical expertise and a proven ability to gain an understanding of any business objective and work accordingly. Possesses an excellent knowledge of IT operating systems including Exchange and Citrix. With a proactive attitude, demonstrate clear thinking and able to cope with a varied and large workload. Able to work well both independently and as part of a productive team, demonstrating the motivation and problem solving abilities required to meet demanding deadlines while maintaining the highest of standards.

Seeking a challenging role, where my existing skills and qualifications will add value from the outset, whilst I continue to further develop my skills and knowledge in this field.

CAREER SUMMARY

2010–Present        Company Name
            Systems Administrator

•    Responsible for the smooth running of all IT systems and the company’s server
•    Technical research and development involvement
•    Accountable for Linux and Windows and Applications systems
•    Proactively engaged in training (in-house and external)
•    Successfully back up data on a regular basis
•    Responsible for ensuring the company’s systems are fully protected, carrying out regular ‘housekeeping’
•    Following up all IT issues raised within the company
•    Input into database development
•    Working well with other tech and non-tech members of staff
•    Providing network administration and support

EDUCATION AND QUALIFICATIONS

2017 – Present:    Degree – Computer Science – University Name
2012 – 2014:        Foundation Degree in Management & Business – University Name
2008 – 2010:        Diploma in IT Administration – University Name       
2004 – 2008:        GNVQ Advanced in Business Studies, A’ Level Law
2000 – 2004:        7 GCSEs including English and Mathematics

PROFESSIONAL DEVELOPMENT

Experienced IT ExpertInterpersonal Skills        Assertiveness Problem Solving Skills      Excellent Attention to DetailSix Years Administration Experience       Providing a Customer Focussed Telephone & Face to Face Service MethodicalFURTHER SKILLS

IT Proficiency:    Word, Excel, PowerPoint, Sage, Exchange, Citrix

ADDITIONAL INFORMATION

I enjoy listening and playing music; organising and holding charity events and socialising. 

REFERENCES ARE AVAILABLE ON REQUEST

Use this example CV for free for your job applications after amending it as suitable.

CV Example for Personal Banker

NAME
Address, Post-code
Telephone: 0124 567 890 Mob: 07777 123 456
Email: your email address

PROFESSIONAL PROFILE

A resourceful, self-motivated, results driven personal banker with outstanding financial and expertise gained through studies in Finance/Accounts as well as my experience working for Barclays, where I enjoyed a unique company spirit. Possesses strong financial control and reporting skills working professionally to ensure all statutory and corporate obligations are met. Has proved the ability to prioritise and work to tight deadlines. Articulate and proactive, combines a professional and confident approach with excellent interpersonal and liaison skills, able to communicate concisely at all levels. Able to work well both independently and as part of a productive team, demonstrating the motivation and problem solving abilities required to meet demanding deadlines while maintaining the highest of standards.

Seeking a challenging role, where my existing skills and qualifications will add value from the outset, whilst I continue to further develop my skills and knowledge in this field.

PROFESSIONAL DEVELOPMENT

Knowledge of SAGE Interpersonal Skills Assertiveness Research & Analytical Skills Broad knowledge of banking services Excellent Attention to Detail Able to prioritise heavy workloads Providing a Customer Focused Telephone & Face to Face Service Problem Solving

EDUCATION AND QUALIFICATIONS

Date – Present: Self Study – Chartered Institute of Management Accountants
2005 – 2011: BA (Hons) Degree in Business Studies – University Name
1999 – 2000: I.T. (Windows XP, MS Word, MS Excel) – College Name
1997 – 1998: Certificate in Advanced Finance/Accounting – College Name
Diploma in Business Studies – College Name

CAREER SUMMARY

1995-Present Personal Banker
Various banking services, working closely with customers, putting them first and foremost every day. Deliver exceptional customer service, finding the right solutions for their needs. With a broad knowledge of banking services available, I am able to support personal and business banking needs

2000-2005 Senior Personal Banker
Ensured that the staff and department was functioning within the Company Procedures, responsible for all personal banking services, book-keeping and client liaising. I took great joy in finding the best possible banking needs for customers.

PROFESSIONAL ACHIEVEMENTS

• BA Honours in Business Studies
• National Diploma in Finance
• Diploma in Public Services
• Member of the Chartered Institute of Accountants

FURTHER SKILLS

• IT Proficiency Windows XP, MS Word, MS Excel, Sage

ADDITIONAL INFORMATION

Business development, current affairs, fitness, personal development

REFERENCES ARE AVAILABLE ON REQUEST

Download Personal Banker CV Example

Use this example CV for free for your job applications after amending it as suitable.

CV Example for IT Administrator

NAME

Address, Post-code
Telephone: 01234 567 890 Mob: 07777 123 456
Email: your email address

PROFESSIONAL PROFILE

A resourceful, hard-working and skilled IT administrator with outstanding financial and management expertise and the proven ability of leadership and managerial experience. Possesses an excellent knowledge of IT operating systems; VAT; PAYE control and management as well as skilled in the use of Excel; QuickBooks; Kashflow; Xero; Exchange and Citrix. Articulate and proactive, combines a professional and confident approach with excellent interpersonal and liaison skills, able to communicate concisely at all levels. Able to work well both independently and as part of a productive team, demonstrating the motivation and problem solving abilities required to meet demanding deadlines while maintaining the highest of standards.

Seeking a challenging role, where my existing skills and qualifications will add value from the outset, whilst I continue to further develop my skills and knowledge in this field.

CAREER SUMMARY

2012–Present        Company Name
            IT Administrator

•    Responsible for investigating and diagnosing network problems
•    Experience in using Microsoft; Oracle and Cisco
•    Proactively engaged in training (in-house and external)
•    Successfully backed up data on a regular basis
•    Supervised and monitored new members of staff in the department
•    Logging all calls and ensuring follow up is carried out
•    Input into database development
•    Carrying out ‘housekeeping’ tasks, complying with company policies
•    Providing network administration and support

EDUCATION AND QUALIFICATIONS

2012 – Present:    Degree – Computer Science – University Name
2006 – 2008:        Foundation Degree in Management & Business – University Name
2002 – 2004:        Diploma in IT Administration – University Name       
1994 – 1996:        GNVQ Advanced in Business Studies, A’ Level Law
1986 – 1994:        7 GCSEs including English and Mathematics (1986 – 1994)

PROFESSIONAL DEVELOPMENT

ECDL UpgradeInterpersonal Skills        Assertiveness Personal Safety & Managing Difficult Behaviour      Excellent Attention to DetailThe Effective Legal Secretary       Providing a Customer Focussed Telephone & Face to Face Service ECDLFURTHER SKILLS

IT Proficiency:    Word, Excel, PowerPoint, Sage, Exchange, Citrix

ADDITIONAL INFORMATION

I enjoy listening and playing music; organising and holding charity events and socialising. 

REFERENCES ARE AVAILABLE ON REQUEST

Use this example CV for free for your job applications after amending it as suitable.

CV Example for IT Support Technician

NAME

Address, Post-code
Telephone: 01234 567 890 Mob: 07777 123 456
Email: your email address

PROFESSIONAL PROFILE

A resourceful, motivated and experienced IT Support Technician, experienced in providing excellent technical and operational support to all staff in both large and small organisations. Knowledge of Service Level Agreements and analytical troubleshooting. Articulate and proactive, able to carry out tasks with accuracy, working under pressure while motivating other members of staff, driving teamwork in a positive and constructive manner. Able to communicate concisely and develop good working relationships with staff at all levels and supportive of continuous improvement for self development and that of any business or organisation.

CAREER SUMMARY

2012–Present        Company Name
            IT Support Technician

•    Experienced in the sharing of information, taking ownership of any issues and reporting to all staff
•    Responsible to ensuring the IT Service Desk is manned and information is being reported accordingly
•    Providing technical support, working hard to ensure all targets are met and reported to senior management
•    Contributed to the input of an excellent IT infrastructure within the organisation
•    Experienced in providing a wide range of IT Support
•    Successfully work as part of a productive team to ensure all systems are running and being maintained
•    Diagnosing and completing reports on any issues that occur and perform daily back-ups
•    Working strictly within the organisations operating procedures
•    Providing network administration and support
       

EDUCATION AND QUALIFICATIONS

2009:            Degree – Computer Science – University Name
2002 – 2004:        Diploma in IT Administration – University Name       
1986 – 1994:        7 GCSEs including English and Mathematics (1986 – 1994)

PROFESSIONAL DEVELOPMENT

Web Development Skills Interpersonal Skills        Analytical Troubleshooting SQL Programming     Excellent Attention to DetailMCDSTProviding Excellent Customer ServiceKnowledge of good clinical practiceADDITIONAL INFORMATION

I enjoy listening and playing music; organising and holding charity events and socialising. 

REFERENCES ARE AVAILABLE ON REQUEST

Use this example CV for free for your job applications after amending it as suitable.

CV Example for ICT Technician

NAME

Address, Post-code
Telephone: 01234 567 890 Mob: 07777 123 456
Email: your mail at com

PROFESSIONAL PROFILE

A resourceful, motivated and experienced ICT Technician, experienced in ensuring the smooth running of computer systems throughout the school to enable departments to operate IT effectively. Able to communicate concisely, develop good working relationships will all members of staff, being proactive and helpful as possible. Knowledge of many systems; web development and security issues, also able to carry out the installation and configuration of all new hardware to the school. I am confident in working independently or as part of a team, always remaining positive and willing to carry out any other related duties.

CAREER SUMMARY

2012–Present        Company Name
            ICT Support Technician

•    Responsible for ensuring all reported faults are rectified as quickly as possible and the maintenance of the firewall protection for the school
•    Experienced in the installation and maintenance of new hardware/software,
•    Providing technical support, working hard to ensure all faults are detected and reported to senior staff
•    Contributed to the input of an excellent IT services within the schools
•    Keeping all IT equipment in good working order for staff
•    Ensuring the inventory of IT equipment and software is kept up to date and available for all staff to see
•    Diagnosing and completing reports on any issues that occur and perform daily back-ups
•    Working strictly within the school operating procedures
•    Providing network administration and support to staff and visitors to the school

EDUCATION AND QUALIFICATIONS

2009:            Degree – Computer Science – University Name
2002 – 2004:        Diploma in IT Administration – University Name       
1986 – 1994:        7 GCSEs including English and Mathematics (1986 – 1994)

PROFESSIONAL DEVELOPMENT

Web Development Skills Interpersonal Skills        Analytical Troubleshooting Methodical and Organised     IBT2 QualificationExperience of Microsoft NetworksProviding Excellent Customer ServiceKnowledge of DHCP; DNSADDITIONAL INFORMATION

I enjoy listening and playing music; organising and holding charity events and socialising. 

REFERENCES ARE AVAILABLE ON REQUEST

Use this example for free for your job applications after amending it as suitable.

CV Example for HR Assistant

NAME

Address, Post-code
Telephone: 01234 567 890  Mob: 07777 123 456
Email: example at com

PROFESSIONAL PROFILE

A hard working, adaptable and experienced HR Assistant, with over five years’ experience in this role, carrying out the full range of HR responsibilities and passionate about the overall interest and well being of staff. With an enthusiasm to help colleagues and employees, happy to work within tight deadlines to gather information and solve in some cases extremely challenging issues. Always working in accordance with work-plans, I am able to work well within a successful and productive team as well as using my own initiative. Able to cope extremely well under pressure, prioritising workloads and demonstrating problem solving skills, even when put ‘on the spot’. Excellent communication skills, both written and verbal, able to interact well at all levels. Willing to continue my development in this exciting role.

Seeking a challenging role, where my existing skills and qualifications will add value from the outset, whilst I continue to further develop my skills and knowledge in this field.

CAREER SUMMARY

2010–Present        Company Name
            HR Assistant

•    Responsible for responding to and acting upon any concerns from members of staff
•    Liaising with other members of staff when required to find the best possible solution
•    Experience dealing with extremely personal information and aware of the procedures for recording confidential information
•    Inputting at meetings both internal and external, promoting good business practice
•    Liaising with colleagues; managers and external organisations re HR issues (pension/pay)
•    Helping staff understand their rights as an employee
•    The first point of contact, dealing with enquiries face to face and over the telephone
•    Leading staff recruitment, interviews and induction periods

EDUCATION AND QUALIFICATIONS

2006 – 2008:        Foundation Degree in HR Management – University Name
2002 – 2004:        Diploma in HR – University Name       
1994 – 1996:        GNVQ Advanced in Business Studies, A’ Level Business Law
1986 – 1994:        7 GCSEs including English and Mathematics

PROFESSIONAL DEVELOPMENT

Interpersonal Skills
Organised
Articulate
Assertive
Problem Solving Skills
Awareness of confidentiality
CIPD
Providing a Customer
Focused
Telephone & Face to Face Service Methodical

FURTHER SKILLS

IT Proficiency: Word, Excel, PowerPoint,

ADDITIONAL INFORMATION

I enjoy listening and playing music; organising and holding charity events and socialising. 

REFERENCES ARE AVAILABLE ON REQUEST

Use this CV example if you are going to apply for a Cabin Crew Job in the UK.

Amend it as suitable before sending it to the employers.

Cabin Crew CV Example

[Type the date]
[Type your name]
[Type your phone number]
[Type your e-mail]
[Type your address]
[Type your website]

Personal Summary

Energetic, committed and well-presented Cabin Crew experienced in short-haul flights on a busy airline. With excellent knowledge of current relevant health and safety policies and procedures along with a very real passion for providing excellent customer service.

Work Experience

Cabin Crew – Mar-11 – Oct-11
EasyJet|Manchester
Responsible for passenger safety, demonstrating safety procedures and ensuring all emergency equipment is in working order. Making sure that passengers are comfortable throughout the flights including serving refreshments and selling duty-free.

Duties:

•    Carry out pre-flight duties: checking safety equipment, checking the aircraft is clean and tidy etc.
•    Welcoming passengers, seeing them to their seats, informing of safety procedures, serving meals etc.
•    Giving first aid to passengers where necessary

Key Skills

•    Passionate about customer service with excellent interpersonal skills
•    Confident and experienced in dealing with difficult situations
•    Successfully completed First Aid training

Education

High School
2005 – 2007| A-Levels:
English Literature (B) Business Studies (B) Sociology (B) Art & Design (C)

References

Available upon request

Use this example CV for free for your job applications after amending it as suitable.

CV Example for Legal Assistant

Name

Address, Post-code
Tel: 01234 567 890
Mobile: 07700 123 456
Email: example1 at hotmail.co.uk

PROFESSIONAL PROFILE

A self- confident, efficient and experienced Legal Assistant with proven planning and organisational skills and the ability to support and take a lead on tasks, ensuring they are completed in a timely manner. Possesses advanced IT and administrative skills, prioritising workloads, working professionally to ensure all statutory and corporate obligations are met. With excellent interpersonal and liaison skills, able to communicate concisely at all levels.Able to work well both independently and as part of a productive team, demonstrating the motivation and problem solving abilities required to meet demanding deadlines in a calm and efficient manner. Having worked at PA level is extremely methodical and likes to be professional at all times.

Seeking a new and exciting career as a Legal Assistant within a dynamic and proactive organisation, that will enable me to use my existing skillset and enable me to make a positive contribution to the business.

KEY TECHNICAL SKILLS

Positive and Proactive Team Player
Interpersonal Skills
Assertiveness Research & Analytical Skills
Excellent Time Management Excellent Attention to Detail
The Effective Legal Secretary
Providing a Customer Focused Telephone & Face to Face Service Flexible attitude

EDUCATION AND QUALIFICATIONS

2005 – 2011:        BA (Hons) Degree in Business Studies – University Name
2005 – 2006:        Module 1 of Diploma in Accounting – College/University Name
1999 – 2000:        ECDL – College Name
The Effective Legal Secretary – College Name
1997 – 1998:        Diploma in Business Studies – College Name

CAREER SUMMARY

1995-Present         Legal Assistant
Company Name

In this role, I am Involved in all aspects of PA Support/Administration in the dynamic area of law, dealing with highly confidential information for both private and business clients.  Duties include audio typing; diary management; general administration; dealing with enquiries over the phone and face to face, all done in a professional and timely manner.

Date – Date:        Legal Assistant
            Company Name

Responsible for the running of a very busy legal office, dealing with all aspects of            administration and the PA role.  Being the first point of contact for all customers,
is experienced in excellent customer care.  I completed The Effective Legal
Secretary course, enabling me to develop my career,
FURTHER SKILLS

•    IT Proficiency Windows XP, MS Word, MS Excel; Outlook; Power Point

INTERESTS/HOBBIES

Business development, current affairs, fitness, personal development

REFERENCES ARE AVAILABLE ON REQUEST