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Sales Assistant Job Description

GENERAL DESCRIPTION

Reporting to the Store Manager, the Sales Assistant will help customers to find the products that they want, answer queries in a friendly manner and process payments efficiently. You will be expected to work well as part of the store team, follow instructions and take part in the merchandising action plans within the store.

The Sales Assistant’s main remit is to ensure that he/she provides a positive customer service. This will include sourcing products for customers, making recommendations where appropriate and alerting them to any available special offers or deals. However, you will also play an important part of the overall store’s success, helping the team to meet its sales targets.

MAIN TASKS AND RESPONSIBILITIES

1. To prioritise the customer on all occasions and to fulfil their needs to maintain customer satisfaction levels and retention.

2. To participate in the normal daily activities involved in the running of the store.

3. To gain an excellent appreciation of the store’s product range so that you can provide correct and useful information to customers.

4. To answer general customer enquiries, whether in store or by phone, and to offer the most suitable solution or action that leaves the customer happy.

5. To maintain a high standard of tidiness and cleanliness within shop displays and other areas of the store.

6. To ensure that shelves and rails are kept stocked and are attractive in appearance to customers.

7. To operate the till, handle cash and process debit and credit card payments.

8. To follow Company cashing up procedures.

9. To assist in removing and changing displays and setting up promotions within the store.

10. To check deliveries coming in to the store, unpacking and stocking items as appropriate.

11. To help with regular stock checks and audits.

12. To follow Company procedures on reporting customer problems to the Store Manager.

13. To follow Company dress and presentation standards.

14. To follow all Company health and safety procedures.

15. To undertake any other ad-hoc duties relevant to the post as and when required.

SKILLS AND EXPERIENCE REQUIRED
Interpersonal skills, developed by interacting with a wide range of peopleGood communications skills, particularly in day-to-day conversations with customers and colleaguesCommitted to excellent customer service and the action required to achieve itAbility to use initiative; undertaking tasks without being promptedBasic literacy and numeracy skillsSKILLS AND EXPERIENCE (DESIRABLE):
Previous experience of working in a retail environmentExperience of using Microsoft OfficeUnderstanding of sales techniques.See also :

Sales Assistant CV example

Sales Assistant cover letter

Sales Assistant Salary

Sales Assistant resignation letter

Bookkeeper Job Description

By Guest Author

Bookkeeper Job Description

GENERAL DESCRIPTION

The post of Bookkeeper will involve the recording and processing financial transactions on the sales, purchase and nominal ledgers. You will also be responsible for checking those transactions and creating reports to provide to managers on a regular basis. This will include the full range of financial processing, including posting entries on accounting software, raising sales invoices, paying purchase invoices and reconciling bank and cash balances.

To succeed in this role, you will be able to pay attention to detail, follow transaction trails and provide answers to questions regularly posed by management. You will act as the regular point of contact for managers and take instructions from them in terms of the bookkeeping and credit control functions within the office.

MAIN TASKS AND RESPONSIBILITIES

1. To process entries to the purchase, sales and nominal ledgers on the software provided.

2. To raise and issue sales invoices to customers in a timely and accurate manner.

3. To arrange payment of purchase invoices in line with the aged creditors reports.

4. To process the monthly payroll, ensuring that salaries are paid on time and that PAYE liabilities are submitted to HMRC.

5. To maintain petty cash, paying out in line with Company procedures and retrieving cash from the bank to top up the balance.

6. To provide regular reports on cash flow to management.

7. To answer any finance-related queries from debtors, creditors and other stakeholders in a timely and accurate manner.

8. To undertake a monthly bank reconciliation and present to management.

9. To provide monthly reports on aged debtors and creditors and to provide an effective credit control service on outstanding debts.

10. To calculate quarterly VAT sums due and to arrange payment by the appropriate deadlines.

11. To provide information to the Finance Manager for the purposes of monthly management accounts and the annual audit.

12. To maintain a fixed asset register.

13. To undertake miscellaneous administrative tasks when required by managers.

14. To undertake any other ad-hoc duties relevant to the post as and when required.

SKILLS AND EXPERIENCE REQUIRED
Previous experience of bookkeeping dutiesKnowledge of accounting software and Microsoft ExcelGood interpersonal skills; able to explain financial information to staff with no financial backgroundAbility to solve problems and work on own initiativeExcellent numeracy skills and attention to detailA polite and helpful telephone manner; a willingness to support others with their financial queries.SKILLS AND EXPERIENCE (DESIRABLE):
Bookkeeping qualification or similarWord processing skillsExperience of working to tight deadlines.See also :
Bookkeeper Cover Letter
Bookkeeper CV Example

Credit Controller: Job Description

By Guest Author

Credit Controller – Job Description

Main Duties

The job involves deciding whether to lend money to creditors as well as managing existing debts. You may be involved with lending to businesses or to members of the public, depending on the sector you are based in. All businesses need someone working in credit control.

The job will involve checking credit rating and deciding whether to offer credit. A credit controller will need to be involved with setting up terms and conditions for loans. They will also have to deal with any queries about payments and details of the loans. They will have to make sure that payments are made in time and if they cannot be, renegotiate the payment terms. This may involve dealing with upset or irate customers so a calm and professional manner would be needed.

If money owed is not repaid then the credit controller will need to stop the supply of goods or services to the customer or even start legal action to get the payments that way. Court appearances may therefore be a possibility.

This will be an office based job and therefore would normally have standard office hours of Monday-Friday 9-5. They may be some overtime required and part-time work is often available.

Expected Salary

The starting salary would be £16,000 to £25,000 but has good prospects with £50,000 plus availbale for more senior positions.

Pros

Lots of different people and customers to deal with so great variety.
Interesting role with different things to do.
Good working hours.

Cons

Can be high pressured if terms and conditions for loans are not properly put together.
Collecting payments from bad payers can be stressful.
Having to take legal action is not pleasant.

Qualifications Required

At least 5 A-C passes at GCSE.
An HND or BTEC in business or finance would be preferable.
There is a diploma available from the Institute of Credit Management which would help your chances of a role. There are three levels – 2, 3 and 5 in credit management, that you can study for.
Financial qualifications could be advantageous too.

Required Skills
The ability to work alone or as part of a teamPolite but also firm and professional approach with customersGood communication skillsAttention to detailGood time management skills, to reach deadlines on timeIT skillsNot easily upset if customers get cross or upset

Secretary Job Description

By Guest Author

Secretary Job Description

GENERAL DESCRIPTION

As Secretary, your role will be to provide a secretarial, typing and administrative service to the Team Leaders within ABC Company. You will be expected to produce a wide range of different typed documents, including letters, reports, minutes and presentation slides, and to manage the information systems within the office in an appropriate manner.

The Secretary will play an important part in the smooth running of the office and the operating systems surrounding the Team Leader group. You will be expected to problem solve in their absence and provide them with information from files and archives as needed.

MAIN TASKS AND RESPONSIBILITIES

1. To type correspondence, meeting minutes and reports in an appropriate format and with the minimum of error. The preparation of reports will require a degree of initiative, as you will be required to research some information for inclusion.

2. To ensure that letters are dispatched and other documents are distributed as required.

3. To book meeting rooms, arrange refreshments and ensure that invited people will be attending.

4. To manage the diaries of a small number of Team Leaders, including inserting appointments, training dates, holidays, etc.

5. To provide an efficient email service to Team Leaders who are out of the office. To ensure that any urgent information is sent as quickly as possible.

6. To file paperwork in accordance with the Company’s filing systems.

7. To take phone messages for the Team Leader group and pass on messages promptly.

8. To organise the office’s incoming mail and ensure that it reaches the correct recipients.

9. To assist with office systems such as insurance, travel expense claims and teleconferencing facilities.

10. To be responsible for ordering stationery and small items of equipment for the office.

11. To assist in ensuring that IT system back ups are done at the end of each working day.

12. To maintain confidentiality at all times.

13. To undertake any other ad-hoc duties relevant to the post as and when required.

SKILLS AND EXPERIENCE REQUIRED
A secretarial or administrative qualificationExcellent typing speed (50 words per minute minimum)Experience of using Microsoft Word, Excel and PowerPointGood general knowledge of office systems and proceduresGood command of EnglishExcellent communications skills (face to face, telephone and email)SKILLS AND EXPERIENCE (DESIRABLE):
Experience of using databasesPrevious experience of providing a diary management service to managersSee also :

Secretary CV Example

Secretary Cover Letter

Secretary interview

Travelodge Job Application Form

By Guest Author

Travelodge is a constant growing chain of hotels and bars across the UK. They offer rooms at a great discount and are well known for their slogan “sleep tight”. Most roles within the company do not require you to have any experience when applying.

Application

Travelodge application stage is quite simple, you can view and apply for vacancies on their website. They also often run “open interviews” via the job centre, for new stores which need all new staff. You will be required to fill out an application form for either of these two ways in which you can apply.

Interview

The interview stage is a 1:1 with a manager within the company, it’s quite a general run of the mill interview. It’s advised to take a copy of your CV along with you, to hand to your interviewer. You will be asked every question which was on their application form, the manager when asking you these questions, will write down and complete the application form again for their reference. Ensure that when you first fill out your application form the first time, it’s all correct and you know exactly what you have written on it.

Travelodge also run a management graduate scheme which has an annually intake, more information about this role and how to apply can be found on their website.

Benefits

As a Travelodge employee you have the opportunity to access training to NVQ levels, and head towards management roles. They do focus on training up their original staff rather than recruiting new staff for their management roles.

Salary

The salary for general entry level roles like; receptionist, bar person, room cleaner will start off on national minimum wage, which is currently £6.08 for the age 22+. For a hotel manager, your salary would be between £13,235 and £36,082.

About

QuoteWe currently employ over 6,000 staff in the UK, Ireland and Spain and plan to open at least 29 hotels in 2011, creating over 600 new jobs. Our ambitious growth plans mean we are always looking for talented, innovative people to help us achieve our goals and share in our success.

We are a fast-paced and friendly company with great career paths open to people with the right attitude. You could choose a customer-facing role in one of our many hotel teams all over the country, or play a central role supporting our hotel operations. Whatever your role, we promise you’ll get the support and training you need to succeed.
Click here to search and apply for the latest job vacancies.

Costcutter Jobs Application Form

By Guest Author

Costcutter Application Form

Costcutter are always on the lookout for enthusiastic, talented and well driven candidates with a passion for exceptional customer service. Do you meet the above requirements? Why not apply to work within Costcutter?

As well as running their stores, they also have an online side of the business where you can search for current vacancies and apply for them within a few clicks of your mouse.

How to Apply

They also run their own Facebook and Twitter pages where they update with any new vacancies or new stores opening, that way, you’re always in the know. You’re also more than welcome to take your CV and a covering letter into your local store if you know they are already looking for new staff. If you decide to do this instead, put your CV and covering letter in an envelope addressed to the store manager, and hand it in to the person in charge, just for peace of mind really, that you know it’s going to be seen.

Interview

The interview process at Costcutter is a simple 1:1 interview with the store manager, or the assistant store manager. Try to arrive at your interview 5-10 minutes early, have a smart appearance; black trousers/skirt, black or white shirt and black shoes, also don’t wear a lot of make-up. The interviewer will want to know about your previous experience, they will also be interested in hearing about your roles in your previous jobs. They will ask why you want to work at Costcutter and why you think Costcutter should hire you.

Benefits and Salary

If you become an employee at Costcutter, you will be entitled to health insurance.

The salary at Costcutter is quite competitive, for a customer service assistant, you’re looking at a salary of around £15,000pa, for assistant store managers and store managers, your salary all depends on your previous experience, they will discuss more during your interview.

Click here to visit CostCutter job site to apply for latest vacancies.

Steps in Finding the Right Job for You Online

By Guest Author

Before the advent of the internet, people had gone through all sorts of experiences especially when searching for jobs. One had to visit each and every company that had jobs related to his profession. It was an affair full of frustrations and stress. The only other option that was available for job seekers was going through all the papers and magazines that carried a few job advertisements. However after the invention of the internet, everything changed and became very easy and simple.

Today, many potential employers utilize the numerous job vacancies websites to post any new positions in their firms. These have provided the job seekers with simple ways to find the right jobs. However, there are many such sites that can fool the job seekers around by demanding subscription fees or other financial demands so that they can be allowed to access the job opportunities. That is why it is necessary for you to know how to look for a job using these online sites.

How to Search For Job Vacancies Using Online Sites

The first step you should take when using an online employment opportunity site is to check if the site has any postings that match with your profession. The journey to discovering the sites that have such postings can be long and tedious but you should not lose hope because it is for your own good. This will in the end help you sample a few of the sites that you feel will be of importance to you in your job search instead of going through all of them everyday.

Toys R Us Jobs Application Form

By Guest Author

Toys “R” Us are world leaders in Baby Care, Family Leisure, and Toy retailing. They continually open new stores across the UK and reliably achieve stunning results with fantastic new innovations.

Toys “R” Us currently have unique opportunities for talented and ambitious individuals. If you are compassionate, passionate, and dedicate then you should consider a rewarding career with the world’s largest Toys retailer.

How to Apply

You can search for current vacancies on the Toys “R” Us website and apply online. If they do not have any vacancies when you search you can still download an application form and hand it into your local store on spec. Be sure to include a CV and covering letter if you decide to take this route. Your covering letter should be written in a formal and professional way and should outline the reasons you are applying to work for Toys “R” Us.

Interview

Toys “R” Us interview candidates in a group interview setting. You will first introduce yourself to the group and do some ice breaking exercises. You should show an eagerness to take part in these activities to show that you are confident and outgoing. You will be expected to take part in some team games. Be sure to take an active role and show your leadership skills in these games, try to take control of your team and lead them as best you can. You will also be asked to demonstrate your sales skills by selling an item to another member of your group in a role play.

If you are a graduate you should check the website for information about the Graduate Management Programme.

Salary and Benefits

Store managers will earn between £20k and £22k. Sales Assistant can earn between £11k and £12k.

There are range of Toys R Us jobs; Here are the career opptunities with Toys R Us: Megastore management, Graduate management, University placement, Store teams, Store support centre, Distribution centre.

Click here to visit Toys R Us career site to search and apply for vacancies.

Toolstation Application Form

By Guest Author

Toolstation was launched in 2003. It is an independent company, founded by a team that is passionate about running an efficient operation – keeping costs low so that customers enjoy consistently low prices for high quality products.

Toolstation truly is a multi-channel retailer, investing in state-of-the-art customer, warehousing and supply systems that means, as we keep on growing, we will continue to meet our promise to thousands of customers across the UK.

Bridgwater in Somerset is the base for our Head Office and mail order business whist our brand new facility in Redditch (Worcestershire) is the central distribution centre for our national network of branches. All Toolstation branches are designed to carry a comprehensive stock of 10,000+ catalogue products and are open to everyone. You can also order everything you need at www.toolstation.com – reliable trade products at unbeatable prices, with free next-day delivery on orders over £10.

Travis Perkins PLC – a £3bn per annum turnover, FTSE 250 company – now owns 30% of Toolstation and provides funding to support ambitious growth plans for the business. Travis Perkins is a leader in the builders merchanting and home improvements retailing sectors operating seven businesses (Travis Perkins, Keyline, City Plumbing, CCF, Wickes, Benchmarx and Tile Giant) from over 1200 sites across the UK.

Toolstation now has in excess of 90 trade counters and with more opening every month there are considerable opportunities for both internal and external candidates to develop their careers!

Application Form

Click here to visit Toolstation career site to search and apply for the latest vacancies. You can also learn more their careers.

BHS Jobs Application Form

By Guest Author

BHS Application Form

BHS is one of the UK’s leading brands on the high street. BHS has one thing on their minds, and that is to make all their customers excited about their products. With no experience needed to join their team, anyone from any background can apply for a role within their stores.

How to apply

Applying for a job vacancy at BHS is simple, everything is done online from the comfort of your own home. You can freely search for any job vacancies they have while also doing a bit of reading about each role then you know which you are most suitable for. You can also send a copy of your updated CV and a covering letter as an extra way to sell yourself to the company.

Interview

The interview at BHS is quite a set in stone retail interview, it will be held with the store manager. It is advised to turn up to your interview 5-10 minutes early, and have a smart appearance as first impressions will have a huge impact on your interview. You will be asked general retail questions like;

“Why do you want to work at BHS?”,
“What can you bring to the store, if we decide to hire you?”,
“Do you have any previous experience within a retail environment?”.

Towards the end of the interview is your chance to ask any questions you might have regarding the role and the company, doing a little background research before you go into your interview is a good idea as it shows you are keen about the role.

Benefits

As an employee at BHS you will be entitled to the following benefits; annual performance review, company bonus, pension and staff discount.

Salary

As a general sales assistant, you will start off earning national minimum wage, and as higher up roles such as a supervisor or manager your salary is competitive and negotiable dependant on experience.

Click here to visit BHS careers site to search and apply for jobs.