Clerical Officer – Job Description
Main Duties
A clerical officer is responsible for many administration duties within the organisation. It will differ depending on the particular company. It will usually involve supporting the executive staff.
The role could alternatively be called an administrative assistant, secretary or clerical assistant. It will involve using a word processor and possibly other systems specific to that company, so IT skills are a must. It may also involve communicating via the telephone and email and dealing with people face to face. Although dealing directly with customers is unlikely, good communication skills are still required.
Possible roles could include scheduling appointments, typing letters, dealing with mail, taking minutes, ordering office stationery and filing. It may be necessary to supervise other employees.
The job will be office based and would normally be Monday-Friday 9-5 although there may be part-time positions and possibility the option to job share.
Expected Salary
The salary will vary with experience and qualifications and will be determined by the specific role and industry. However, average salary for this role is around £26,000, but for a school leaver would start at a significantly lower amount.
Pros
An interesting job with a good variety of different duties.
A good salary expectation, especially after a good few years in the role.
A safe working environment.
Good job prospects as there are many clerical officers throughout different industries and may provide an opportunity to move up through the company.
Cons
Could be expected to stick to tight deadlines, which can be stressful.
Will have a lot of duties that will need to be prioritised and dealt with efficiently.
May have responsibilities for other staff members, who may not always respond well to instruction.
Qualifications Required
It would be expected that a clerical officer would have five GCSE qualifications at C and above, especially in English and Maths. IT skills would also be preferable. Some will even have a degree in any subject and would perhaps have a higher paid or more responsible role. Higher qualifications are unlikely to be needed.
There are positions that have specific requirements like being able to use certain software packages, having certain language skills or having a particular typing speed.
Required Skills
IT skills, especially typingGood communication skillsAble to work alone and as part of a teamAble to take and give instruction where requiredProfessional in appearance and attitudeAbility to multi task and prioritise
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